Blue Hills Regional Help Desk

If you cannot access your account due the following issues: Lost, stolen, or forgotten badge Badge or badge reader not working Password not working ...

What is Multi-Factor Authentication (MFA)? Multi-factor authentication (MFA) is the process of using multiple factors to log into devices. In simple terms...

Logging in with MFA Once you are enrolled in MFA, using your new authentication factors is simple.  The most important part of the login in process ...

What are One-time Passcodes and Authenticator Apps One-time passcodes (OTP) are another method of MFA using a cell phone. Using a special app, called ...

What is a FIDO key? Simply put, a FIDO security key is a USB device that acts as a "key" to authenticate to devices. Some people find this m...