Removing an account from a Chromebook deletes all account information from the device. This is sometimes required for password resets, shared devices, or as a troubleshooting step. 


To remove an account from a Chromebook, click the down arrow next to the account name. 


If a new login screen does not appear automatically, click Add Person in the bottom left corner. 


You will see a new login screen appear. Follow the prompts to sign into your device. You may be asked to change your password if you have requested it from IT. 


If you see a message asking you to enter your password to update your Chrome profile, enter your password again and press Next.


That's it! You should be signed in. Please contact IT if you have any issues or questions.